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Important Notices:

Ducati Warranty -
We have had a few phone calls/emails in the past month, from customers asking if we are an official Ducati dealer, as the Warranty information on the Ducati North America web site states: "To maintain the validity of the warranty, three services must be carried out at 1000 km (or six months), 12,000 km (or 12 months) and 24,000 km (or 24 months) by any official Ducati dealer".

Read the complete statement from Ducati North America here.

This information posted on the Ducati North America web site is in complete contradiction with the Federal Trade Comission's statement on Warranties and Routine Maintenance, which states:

"Do I have to use the dealer for repairs and maintenance to keep my warranty in effect?

No. An independent mechanic, a retail chain shop, or even you yourself can do routine maintenance and repairs on your vehicle. In fact, the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work."

Read the complete statement from the FTC here.

 

Model Year 2012 - 2013 Panigale -
Summary:
Ducati North America (Ducati) is recalling certain model year 2012-2013 1199 Panigale and Panigale S motorcycles. The left handlebar switch may not get power from its connection at the dashboard, preventing the horn, instrument panel display, high beam and right turn signals from functioning. As such, these motorcycles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 123, "Motorcycle Controls and Displays."

Consequence:
The rider's inability to use the horn, right turn indicators and high beam could increase the risk of a crash.

Remedy:
Ducati will notify owners, and dealers will install an additional wiring harness, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Ducati at 1-800-231-6696. Ducati's number for this recall is RCL-14-001.

For more information on NHTSA Campaign 14V166000

Model Year 2012 - 2013 Panigale -
Summary:
Ducati is recalling certain model year 2012-2013 1199 Panigale motorcycles manufactured from March 16, 2012, through July 12, 2012. The front brake master cylinder reservoir hose might interfere with the threading end of the reservoir retaining screw.

Consequence:
The front brake master cylinder reservoir hose might interfere with the threading end of the reservoir of the retaining screw causing damage to the hose, which could lead to a front brake system failure, increasing the risk of a crash.

Remedy:
Ducati will notify owners, and authorized dealers will install a cap nut and a washer at the end of the reservoir retaining screw, free of charge. Ducati has not provided a notification schedule. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.

For more information on NHTSA Campaign 12V402000.


Model Year 2012 - 2013 Panigale -
Summary:
Ducati is recalling certain model year 2012-2013 1199 Panigale motorcycles manufactured from March 16, 2012, through July 12, 2012. The exhaust butterfly valve bowden cable cover could melt or burn due to excess heat of the catalytic converter.

Consequence:
Melting and burning of the bowden cable cover could lead to smoke and/or fire.

Remedy:
Ducati will notify owners, and authorized dealers will the replace old exhaust butterfly valve bowden cable cover with a new one, free of charge. Ducati has not provided a notification schedule. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.

For more information on NHTSA Campaign 12V392000.


Model Year 2012 - 2013 Panigale -
Summary:
Ducati is recalling certain model year 2012-2013 1199 Panigale motorcycles manufactured from March 16, 2012, through July 12, 2012. The right and left swingarm shaft pivots can loosen.

Consequence:
The swingarm shaft pivots can loosen from the swingarm which can lead to loss of control of the motorcycle, increasing the risk of personal injury

Remedy:
Ducati will notify owners, and authorized dealers will tighten the right and left swingarm shaft pivots to the proper torque settings, free of charge. Ducati has not provided a notification schedule. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.

For more information on NHTSA Campaign 12V401000.


Model Year 2012 - 2013 Panigale -
Summary:
Ducati is recalling certain model year 2012-2013 1199 Panigale motorcycles manufactured from March 16, 2012, through July 12, 2012. Screws that secure the steering damper to the steering head could fall out due to an insufficient amount of Loctite applied to the threads.

Consequence:
The steering damper can detach from the steering head which can lead to loss of control of the motorcycle, increasing the risk of a crash.

Remedy:
Ducati will notify owners, and authorized dealers will remove both screws, clean the threads, apply the proper amount of Loctite, and tighten to the proper torque settings, free of charge.. Ducati has not provided a notification schedule. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.

For more information on NHTSA Campaign 12V400000.


Model Year 2012 - 2013 Panigale -
Summary:
Ducati is recalling certain model year 2012-2013 1199 Panigale motorcycles manufactured from March 16, 2012, through July 12, 2012 . Due to an incorrect assembly tolerance, the Uniball bearing on the damper rod eyelet could slip out of its seat on the Ohlins steering damper.

Consequence:
The steering damper can detach from its mounting point which can lead to loss of control of the motorcycle, increasing the risk of a crash.

Remedy:
Ducati will notify owners, and authorized dealers will install a special washer at the steering damper's mounting point, free of charge. Ducati has not provided a notification schedule. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.

For more information on NHTSA Campaign 12V399000.


Model Year 2012 - 2013 Panigale -
Summary:
Ducati is recalling certain Model Year 2012 Panigale motorcycles because of an incorrect screw used to retain the swingarm to the rear suspension linkage.

Consequence:
If the linkage detaches from the swingarm, catastrophic suspension collapse would occure and adversely affect the ability to safely handle the motorcycle, increasing the risk of a crash.

Remedy:
Ducati will notify owners, and dealers will inspect and replace, as necessary, the incorrect screw free of charge. Ducati has not yet provided the agency with an owner notification schedule for this campaign. Owners may contact Ducati at 1-800-231-6696 or go to their website at www.ducati.com.

For more information on NHTSA Campaign 12V270000


Model Year 2012 - 2013 Diavel -
Summary:
Ducati is recalling certain model year 2012-2013 Diavel motorcycles manufactured from May 25, 2012, through June 28, 2012. The side stand may bend or break.

Consequence:
The side stand could bend or break in the pivot area, allowing the motorcycle to fall over, increasing the risk of personal injury to the operator or others near the motorcycle. Even without falling over, a bent sidestand may interfere with the proper operation of the sidestand safety switch, preventing the bike from starting or causing the bike to stall without warning.

Remedy:
Ducati will notify owners, and authorized dealers will replace the side stand, free of charge. Ducati has not provided a notification schedule. Owners may contact Ducati at 1-800-231-6696 or through their website at www.ducati.com.

For more information on NHTSA Campaign 12V376000


Model Year 2012 848, Streetfighter, Hypermotard, Multistrada and Monster
Summary:
Ducati is recalling certain Model Year 2012 848, Streetfighter, Hypermotard, Multistrada and Monster Motorcycles.

Consequence:
If the friction material detaches, there would be a sudden loss of rear brake efficiency, increasing the stopping distance and increasing the risk of a crash.

Remedy:
Ducati will notify owners, and dealers will inspect and replace, as necessary, the rear brake pads free of charge. Ducati has not yet provided the agency with an owner notification schedule for this campaign. Owners may contact Ducati at 1-800-231-6696 or go to their website at www.ducati.com.

For more information on NHTSA Campaign 12V188000


Model Year 2011-2012 Monster 1100 Evo -
Summary:
Ducati is recalling certain model year 2011-2012 Monster 1100 Evo motorcycles manufactured from January 17, 2011 through January 24, 2012 and equipped with rear wheel rims marked with code DU6-RR. Over time, the spokes on the rear wheel rim may develop cracks.

Consequence:
Cracks may lead to failure of the rear wheel rim, increasing the risk of a crash.

Remedy:
Ducati will notify owners, and dealers will replace the rear wheel rim, free of charge.

For more information on NHTSA Campaign 12V073000


Plastic Fuel Tanks -
If you own a 2003-2011 Ducati motorcycle with a plastic fuel tank, you could get extended warranties and improved parts. Browse to http://girardgibbs.com/Ducati.asp to learn more about this class action lawsuit.

Girard Gibbs LLP is pleased to announce that the Court has fully approved the Ducati settlement. The effective date for the settlement is February 14, 2012. That means the earliest that Ducati is obligated to perform under the settlement is February 14, 2012.

Under the settlement, Ducati will provide repairs for fuel tank expansion problems under an extended warranty. The extended warranty for expansion problems that are not purely cosmetic will cover repairs for the longer of 6 years from the original sale date or until 18 months after the settlement's effective date, whichever provides longer coverage for a particular motorcycle. The extended warranty for purely cosmetic expansion problems will cover repairs for the longer of 5 years from the original sale date or until 18 months after the effective date.

To receive repairs under the settlement, you must take your motorcycle to an authorized Ducati dealer.
Complete information about the settlement, including links to the settlement agreement and the Court's order approving it, can be found at http://girardgibbs.com/Ducati.asp


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